About
Crossroads Behavioral Health Services was established to provide support, counseling, and therapeutic services to children, adolescents and adults. Crossroads offers a variety of service types including individual, couples, family and group therapies.
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We strive to create services that address specific requirements for the client including concerns of substance abuse, mental health, and co-occurring disorders. Each client's services are tailored to their unique needs by working in connection with their primary therapist to create an individualized treatment plan.
Crossroads is a place of healing.
Our Mission
Crossroads Behavioral Health Services is committed to the wellness of individuals, their families, and the community by providing high quality mental health and addiction services.
Guided by our vision to be the Behavioral Health Services Provider of Choice, our 2025–2027 Strategic Plan focuses on three key areas:
1. Financial Sustainability
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Increasing revenue through data-driven program evaluations and service expansion.
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Improving staff productivity and managing client no-show rates.
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Reducing expenses through cost containment strategies.
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Enhancing fundraising and grant-seeking efforts.
2. Program and Staff Development
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Developing clear criteria for launching or expanding services.
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Streamlining internal processes to reduce inefficiencies.
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Increasing staff accountability through role clarity, updated evaluation tools, and improved performance standards.
3. Strategic Partnerships
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Exploring potential partnerships or mergers with like-minded organizations.
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Engaging with community stakeholders to identify sustainable collaboration opportunities.
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This plan reflects our commitment to continuous improvement, community responsiveness, and service excellence. Together, we are building a stronger, more resilient mental health system for the future.