Meet Our Team

Administration

ERIN 

EXECUTIVE DIRECTOR

Alma Mater:

Harding University

Self-Care Routine:

I put my phone on silent, drink a cup of tea and read a good book.

Secret Talent:

I am a speed reader; I read on average three books a week.

Contact Information:

Email: emiller@crossroadsbhs.org

Direct Phone: 641-278-3108

MACIE

HR & MARKETING DIRECTOR

Alma Mater:

AIB College of Business 

Fun Fact:

I have lived abroad in France and China.

Self-Care Routine:

Massages, music, and a cup of tea

Contact for all Media Inquiries:

Email: mblazek@crossroadsbhs.org

Phone: 641-278-3122

WES

CLINICAL DIRECTOR

Alma Mater:

Northwest Missouri State University

Missouri State University

License:

LMHC

Fun Fact:

I am a Certified Scuba Diver.

Contact Information:

Email: wstarlin@crossroadsbhs.org

Direct Phone: 641-278-3109

BRITTANY

IHH DIRECTOR

Alma Mater:

Buena Vista University

Best Part of Job:

Helping empower clients to be successful in their everyday life.

 

Self-Care Routine:

Going on walks, massages and mani/pedis

Contact Information:

Email: bpalmer@crossroadsbhs.org

Direct Phone: 641-278-3115

ANDREW

FINANCE DIRECTOR

Alma Mater:

Drake University

Self-Care Routine:

Working outside and golfing

Fun Fact:

I enjoy traveling and experiencing new things, which include trips to China and New Zealand.

Contact Information:

Email: amartin@crossroadsbhs.org

Direct Phone: 641-278-3121

Therapists

TANNER

Clinical Manager, Creston

Alma Mater:

Oklahoma Baptist University

License:

LMFT (Licensed Marriage and Family Therapist)

Secret Talent:

With difficulty he can translate Biblical Greek and Hebrew.

Contact Information:

Email: tclark@crossroadsbhs.org

Direct Phone: 641-278-3101

MICK

Clinical Team Lead, Creston

Alma Mater:

Missouri State University

License:

tLMHC (Temporary Licensed Mental Health Counselor)

Fun Fact:

I played the saxophone from fifth grade all the way through high school.

Contact Information:

Email: mcollias@crossroadsbhs.org

Direct Phone: 641-278-3107

CAROLINE

MH THERAPIST, Osceola

Alma Mater:

Ball State University

License:

LMHC (Licensed Mental Health Counselor)

 

Secret Talent:

Watercolor painting

Contact Information:

Email: cahls@crossroadsbhs.org

KEITH

MH THERAPIST, Tele-Therapy

Alma Mater:

California Coast University

License:

LMSW, IADC (Licensed Master Social Woker and International Drug and Alcohol Counselor)

 

Fun Fact:

I like to use baby shampoo.

Contact Information:

Email: kgardner@crossroadsbhs.org

JOANNA

MH THERAPIST, Creston

Alma Mater:

University of Northern Iowa​

License:

LMSW (Licensed Master Social Worker)

Must Haves:

Coffee.. Because coffee is life!

Contact Information:

Email: jesker@crossroadsbhs.org

Direct Phone: 641-278-3113

ERIK

MH THERAPIST, Creston

Alma Mater:

Missouri State University

License:

tLMHC (Temporary Licensed Mental Health Counselor)

 

Fun Fact:

I have visited five of the seven continents.

Contact Information:

Email: emartinez@crossroadsbhs.org

Direct Phone: 641-278-3111

MARY

MH THERAPIST, Creston and Osceola

Alma Mater:

University of Iowa

License:

LMSW (Licensed Master Social Worker)

 

Fun Fact:

I grew up on a farm with sheep, goats, and pigs.

Contact Information:

Email: mhoughtaling@crossroadsbhs.org

Direct Phone: 641-223-9032

STACY

MH THERAPIST, Osceola & Creston

Alma Mater:

Simmons University

License:

LMSW (Licensed Master Social Worker)

Must Haves:

Sweet tea and tacos.

Contact Information:

Email: stallman@crossroadsbhs.org

Direct Phone: 641-223-9022

HANNAH

Clinical Team Lead, Creston

Alma Mater:

Regis University

License:

tLMHC (Temporary Licensed Mental Health Counselor)

 

Secret Talent:

Taking photos

Contact Information:

Email: hcampbell @crossroadsbhs.org

Direct Phone: 641-278-3114

SHARON

MH THERAPIST, Creston and Osceola

Alma Mater:

St. Ambrose University

License:

LMSW (Licensed Master Social Worker)

 

Fun Fact:

I know how to square dance.

Contact Information:

Email: sheisdorffer@crossroadsbhs.org

Direct Phone: 641-278-3106

JOSHUA

MH THERAPIST, Winterset

Alma Mater:

Simmons University

License:

LMSW (Licensed Master Social Worker)

 

Secret Talent:

Slightly above average amateur historical European single-sword fencing enthusiast.

Contact Information:

Email: jkrueger@crossroadsbhs.org

Direct Phone: 515-705-2372

Counselors

LESLIE

SUD COUNSELOR, Creston

Alma Mater:

Northwest Missouri State University

License:

CADC (Certified Alcohol and Drug Counselor)

Clinical Areas of Focus Include:

Substance Use Disorder, Problem Gambling Disorder, Addictions

Contact Information:

Email: lrussell@crossroadsbhs.org

Direct Phone: 515-705-2377

TONY

PEER RECOVERY SUPPORT, Osceola

Biography coming soon.

JOLENA

SUD COUNSELOR, Creston and Winterset

Alma Mater:

Drake University

Licence:

CADC (Certified Alcohol and Drug Counselor)

Clinical Areas of Focus Include:

Substance Use Disorder, Problem Gambling Disorder, Addictions

Contact Information:

Email: jperri@crossroadsbhs.org

Direct Phone: 641-278-3105

MAKAYLA

TREATMENT ASSISTANT, Creston

Alma Mater:

Buena Vista University

 

License:

tCADC (Temporary Certified Alcohol and Drug Counselor)

Clinical Areas of Focus Include:

Intensive Outpatient  and Enhanced Outpatient Program

Contact Information:

Email: msteinbach@crossroadsbhs.org

Direct Phone: 641-278-3110

Integrated Health Home

ASHLEY

CARE COORDINATOR, Creston

Alma Mater:

Buena Vista University

Best Part of Job:

She loves that she gets to meet people right where they are and provide them with the tools to live a joyful life as defined by them.

 

Must Haves:

Essential Oils and Natural Cleaning Supplies

Contact Information:

Email: aarmstrong@crossroadsbhs.org

MORGAN

CARE COORDINATOR, Creston

Alma Mater:

Upper Iowa University

Self-Care Routine:

I enjoy long walks outside and traveling.

 

Fun Fact:

I do photography in my free time. Self portraits and nature photos are what I enjoy capturing.

Contact Information:

Email: mchristensen@crossroadsbhs.org

CLINT

CARE COORDINATOR, Creston

Self-Care Routine:

Naps when needed on the weekends.

Secret Talent:

Basketball

Best Part of Job:

The clients.

Contact Information:

Email: cbrown@crossroadsbhs.org

CARLA

NURSE CARE MANAGER, Creston

Self-Care Routine:

Gardening and spending time with friends and family.

Secret Talent:

Jewelry making.

 

Must Haves:

Coffee

Contact Information:

Email: clawson@crossroadsbhs.org

Behavioral Health Intervention Services

BECKY

BHIS SPECIALIST, Creston

Alma Mater:

Buena Vista University

Fun Fact:

I love to travel and try new foods.

 

Self-Care Routine:

Meditation 

Contact Information:

Email: rmcguire@crossroadsbhs.org

Operations

KATIE

OFFICE MANAGER, Creston

Self-Care Routine:

Sitting outside enjoying the nice weather or a hot bath.

Secret Talent:

Being a cow whisperer.

Best Part of Job:

Being able to see the positive impact that Crossroads has on our community and our clients. 

Contact Information:

Email: krice@crossroadsbhs.org

Phone: 641-278-3102

REAGAN

MARKETING SPECIALIST, Creston

Alma Mater:

University of Noerthern Iowa

Must-Haves:

Simply Lemonade is THE BEST.

Self-Care Routine:

Unplugged mornings and evenings (turning off electronics after dinner every night and not turning them on until after breakfast the next morning)

Contact Information:

Email: rbrown@crossroadsbhs.org

BRE

OFFICE MANAGER, Osceola & Winterset

Self-Care Routine:

Singing in the car.

Nationally Credentialed Victim's Advocate:

I help victim's of domestic abuse and similar crimes.

 

Contact: 

Call Bre at 515-454-0051 or email bleymaster@crossroadsbhs.org if you are in need of Victim Advocacy.

CHELSEA

ENGAGEMENT & MARKETING SPECIALIST, Creston

Secret Talent:

Music and movie knowledge.

Fun Fact:

In my spare time, I am a DJ at events.

Best Part of Job:

Working with amazing clients and co-workers.

Contact Information:

Email: csorensen@crossroadsbhs.org

Phone: 641-278-3112

Nurses

VICKIE

PSYCHIATRIC NURSE, Creston

Self-Care Routine:

Spending time with family, baking and shopping to unwind.

Fun Fact:

I'm big on garage sales and thrift shops.

Alma Mater:

Southwestern Community College of Nursing

Contact Information:

Email: vpaulus@crossroadsbhs.org

Phone: 641-278-3124

ALICE

PSYCHIATRIC NURSE, Creston

Biography coming soon.

Psychiatric Providers

DR. ANTONY

PSYCHIATRIST, Telehealth

Dr. Antony started with Crossroads in May 2014. He earned his bachelor of Medicine in 1995 from St. John’s Medical College. He has been a board eligible psychiatrist with over 20 years of experience in both inpatient and outpatient care. Skilled in psycho-pharmacological management and psychiatric disorders. Currently Dr. Antony serves clients at the Creston location.

MEGAN MORTENSEN

DNP, Telehealth

Megan Mortensen is a Psychiatric Nurse Practitioner offering psychiatric assessment, diagnosis and medication management for patients age 5 and up.  She received her Doctor of Nursing Practice as a Family Practice Nurse Practitioner from the University of Iowa in 2013.  She then went on to complete her Post-Doctoral Certificate for Psychiatric Mental Health Nurse Practitioner in 2014.  She is registered with the Iowa Board of Nursing, the Iowa Board of Pharmacy and credentialed through the ANCC. 

KIM SPEARS

PSYCHIATRIST, Telehealth

Ms. Spears has provided services with Crossroads since 2015. She earned her Bachelor of Science in Nursing at Boise State University and her Masters in Nursing at Stonybrook University, Long Island.  She spent six years working at an inpatient psychiatric hospital and has been practicing as a Psychiatric Mental Health Nurse Practitioner since 2007. She currently assists patients in our Creston and Winterset offices.

Registration

CAITLYN

Scheduling Specialist, Winterset

Secret Talent:

Baking pastries and pies.

Self-Care Routine:

Taking a "me" day whenever it's possible.

Fun Fact:

I have been 14,000 feet to the top of Pikes Peak in Colorado.

Contact Information:

Email: ccooper@crossroadsbhs.org

CHARLEY

Scheduling Specialist, Osceola

Must haves:

My morning coffee!

Secret Talent:

Make-up applications & skin-care.

Self-Care Routine:

Going to the gym, listening to music, and making a point to get my nails done once a month.

Contact Information:

Email: cmcooper@crossroadsbhs.org

JESSICA

Scheduling Specialist, Creston

Secret Talent:

Quilting.

Self-Care Routine:

Gardening, quilting, and baking.

Fun Fact:

I have five Cayuga ducks that live in my front yard.

Contact Information:

Email: jpetter@crossroadsbhs.org

CALISTA

Scheduling Specialist, Creston

Secret Talent:

Knitting.

Must-Haves:

Iced vanilla lattes.

Fun Fact:

I graduated from SWCC at the age of 18.

Contact Information:

Email: cmason@crossroadsbhs.org

Email: crossroads@crossroadsbhs.org

Phone: 641.782.8457

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